Privacy Policy
Spiral Up Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy regarding the handling of users’ personal information in this Service.
Article 1 (Management of Personal Information)
The Company keeps users’ personal information accurate and up to date, and takes necessary measures such as maintaining security systems, establishing management structures, and thoroughly educating employees in order to prevent unauthorized access, loss, damage, falsification, or leakage of personal information. We implement safety measures and strictly manage personal information.
Article 2 (Information We Collect)
In providing this Service, the Company collects the following information by appropriate means:
- Name, email address, and affiliated organization
- Learning progress data (such as viewing history and test results on the LMS)
- Payment information (Payments are processed via PayPal. The Company does not directly store credit card information.)
Article 3 (Purpose of Use of Personal Information)
The collected information will be used for the following purposes:
- Provision of the Service and account management (such as issuing accounts for the LMS “LearnO”)
- Communication regarding the Service, user support, and follow-up services
- Improvement of the Service and development of new services
- Providing information on other services, seminars, and events offered by the Company
Article 4 (Access Analytics Tools)
This website and the Service use Google’s access analytics tool, “Google Analytics,” to understand site usage.
- Google Analytics uses cookies to collect traffic data.
- This traffic data is collected anonymously and does not identify individuals.
- Users can refuse the collection of this data by disabling cookies in their browser settings. Please check your browser settings.
For more details, please refer to the Google Analytics Terms of Service and Google’s Policies and Terms.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide users’ personal information to third parties without user consent, except in the following cases:
- When required by law
- Sharing with system providers: The Service uses the LMS “LearnO,” and the minimum necessary information is shared with the system provider for account issuance and service provision
- When necessary to protect a person’s life, body, or property, and it is difficult to obtain the user’s consent
Article 6 (Security Measures for Personal Information)
The Company takes all possible security measures to ensure the accuracy and safety of personal information.
When users provide personal information through our website, we use encrypted communication such as SSL (Secure Socket Layer) where necessary to ensure security.
Article 7 (Inquiry, Correction, and Deletion of Personal Information)
If a user wishes to inquire about, correct, or delete their personal information, the Company will respond promptly after confirming the user’s identity.
Article 8 (Compliance with Laws and Review)
The Company complies with applicable Japanese laws and other regulations regarding personal information it holds and strives to review and improve this Policy as appropriate.
Article 9 (Changes to the Privacy Policy)
The contents of this Policy may be changed without notice to users, except as otherwise provided by laws or within this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect upon being posted on this website.
Article 10 (Contact Information)
For inquiries regarding the handling of personal information, please contact:
Spiral Up Co., Ltd.
SD Honmachi Building 702, 4-8-1 Honmachi, Chuo-ku, Osaka 541-0053, Japan
Email: info@spiral-up.jp